Once upon a time ... on an Agile service team 13 April 2022 Stories are not just for bedtime, a Sport Wales digital grants project reveals – they’re essential for meeting real users’ needs.
Bridging the digital divide in Wales 7 April 2022 A directory of organisations helping to get Welsh people online will improve the outlook for many who are already disadvantaged.
‘Hubs’ a halfway house between office and homeworking 6 April 2022 Some would just need shared remote workplaces occasionally, while for others quiet and confidentiality are top priorities.
Digging deep: the role of design in discovery 25 March 2022 In the first, exploratory stage of Agile, it’s crucial to represent your assumptions – and then throw challenges at them.
Phone, video, visit? Themes emerge in GP access discovery 18 March 2022 Technology is also encouraging more young women and middle-aged men to book appointments – but GPs in short supply.
Removing blockers in beta: next steps for Digital Landscape Review 18 March 2022 The DLR is building on alpha findings to map a path towards truly inclusive digital services for Wales.
Waste not... content needs on a hazardous disposals service 16 March 2022 A Natural Resources Wales discovery revealed problems an environmentally sensitive industry had with digital services: alpha is about trying solutions.
Create psychological safety… and four other Agile content lessons 11 March 2022 The Welsh Government wants to plant 86 million trees in 9 years – and plain language guidance can help.
Audio applications? Helping to throw the grants net wider 10 March 2022 CDPS and Sport Wales have been trawling the grant-giving landscape for better ways to award funds – emerging with promising results.
What can digital do? Exploring the primary healthcare landscape 4 March 2022 A CDPS team is on the ground talking to users of GP services in Wales about how they perceive patient-facing digital systems.