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Blog

Updates and discussion on the development of user-centred services in Wales.

165 results

School management information systems – what we discovered

18 November 2022

The school management information system discovery phase has highlighted a wide range of end-user needs as well as other stakeholders that have needs.

Learning by making things: introducing an experiment

4 November 2022

The experimental digital lab set up to explore how people learn by making things is introduced by the team behind Learn by making.

Coming together to improve the quality of prescription services in Wales

2 November 2022

Why 2 organisations with different expertise have come together to create better outcomes for patients and healthcare professionals.

CDPS and chief digital officers outline priorities for Wales

28 October 2022

In their first blog post, the chief digital officers for Wales and CDPS outline their priorities for Wales in the coming months.

Agile training courses: our first iteration of Campws Digidol

26 October 2022

Following user research, we have launched 3 new Agile training courses which are suitable for teams and leaders who deliver public sector services in Wales. 

From data to debt, what I’ve learned working with CDPS

14 October 2022

In this guest blog post, Neil Butt describes how working with CDPS gave the Welsh Revenue Authority a platform to change how they manage and deliver services.

Communities, tools and accessibility – 3 priorities for user-centred design

13 October 2022

Communities, tools and accessibility – CDPS’s Head of User Centred Design, Jo Goodwin, sets out the 3 priorities for user-centred design as she takes up he

How Welsh Revenue Authority is achieving better debt outcomes

29 September 2022

A new team at Welsh Revenue Authority is focused on reducing and preventing taxpayer’s debt – with CDPS’s support.

How to produce an annual report people will actually read

26 September 2022

Why not make your yearly account of what your organisation’s been up to a mini-website, complete with video intros rather than a picture of an executive grasping a pen.

6 ways public sector digital can help Wales hit net zero

2 September 2022

A CDPS discovery into greener government and third sector tech spoke to public servants across Wales – this is what they found.

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