Adrian Davies and Sean Moses (Taxi Bill Managers, Welsh Government) reflect on the tools and techniques used and their learnings so far from partnering with CDPS.
How Welsh Government are looking at modernising taxi services in Wales to make them safer, greener, and fairer. Adrian Davies (Taxi Bill Manager, Welsh Government) explains...
Over the last year, we have run a series of roadshows looking at our service standards and have identified ways that may improve embedding these across the public sector – and need your help.
Simon Renault says that our new partnership with Cardiff-based Yolk Recruitment will support our mission to scale up digital talent in Welsh public services.
Gabi Mitchem-Evans guides us through the main findings from the discovery work, and how they launched a new community to meet the needs of people doing user research in Wales
Content designer, Adrián reflects on the opportunity to explore new ways of working with translators and improve the delivery of public services, bilingually.
Starting a new professional community can be daunting but our Senior User Researcher, Gabi Mitchem-Evans, shows that there are some simple things you can do to take your first steps.