Blog

As we develop and focus our delivery we’ve been thinking about communities and how we create meaningful engagement. When we talk about communities we’ve been thinking about the term in three ways.

Over the past few months, we’ve been sharing our progress working together with Neath Port Talbot, Blaenau Gwent and Torfaen to explore a shared challenge around the front door of Adult Social Care.

We caught up with Sally Meecham to hear the latest news from the Centre of Digital Public Services. Take a look at Sally's video to hear about the latest events, opportunities and how we're keen to hear your views to make our communications better.

In March we did a short piece of work to explore some of the challenges for organisations when it comes to communicating digital and whether there’s a role for the Centre to support in this space.

Open communication has been a key principle for us from day one. To really deliver better public services, organisations need to communicate effectively both internally and externally.

When we launched our draft Digital Service Standards back in October we were looking for input to create a set of standards that will improve public services for the people of Wales.

Open communication was a focus for us from day one. We wanted to share ideas, progress, learning and conversations. One of the first activities for the Centre was to create a set of Digital Service Standards.

From June 2020 to March 2021, CDPS tested findings from discovery and kicked off delivery on a number of Welsh public services.

As we move into the beta stage, we’ve taken a moment to reflect on our journey so far and we’ve all learnt some important lessons on the digital approach.

Following the findings of our discovery phase we’ve now moved into the alpha phase of our Adult Social Care Digital Transformation Project and created a prototype status update text and website.