Blog

In April 2021, the Welsh Nursing Care Record (WNCR) went live across a number of Welsh health boards and trusts. It allows nurses in adult inpatient settings ​to complete an online assessment form at a patient’s bedside. In a move away from paper-based form filling, the aim is to save time, improve accuracy, and minimise duplication.

In a first for the public sector in Wales, the Centre for Digital Public Services (CDPS) has announced a job share for its new Chief Executive Officer, with the appointment of Myra Hunt and Harriet Green. 

In our last blog post, we discussed why we were embarking on the discovery to understand “how can Sport Wales increase the reach and impact of their community investments (grants)?" Fast forward to the end of the discovery phase and we would like to share what we’ve learned so far.

For the last 10 weeks we have been working on the discovery phase of the Digital Landscape Review. We’ve blogged about progress along the way, but we thought it would be useful to summarise our journey as we move to the alpha phase. 

In this latest post. we wanted to highlight how we’re not alone in our work at the Centre for Digital Public Services. Many other similarly shaped organisations across the globe (known as “Digital Government Units”) have tackled comparable issues and we’re keen to learn from them.

In this post, we’ll be talking about our engagement with service owners. We’ll discuss how we’re collecting data and what we’ve learnt so far about the individual services and the challenges those who run them face.

Following our recent guest blog post by Caroline Millington from Caerphilly Council about their user research around digital exclusion, Izzie Hurrell tells us about the user research, building a team and what they learnt. 

Earlier this year, we supported Caerphilly Council to work with two user researchers on a piece of work to understand more about why residents struggle to get online and digital exclusion. In this post, Caroline Millington from Caerphilly Council tells us more about the project and what they’ve been doing.

Over the last 9 months we’ve been working across our 3 local authorities on the Accessing Adult Social Care project with the team from CDPS. It’s been a new way of working and it’s been brilliant to work collaboratively and see how we can approach our service delivery in a different way.

Last week saw the first monthly meeting of our Communicating Digital Community of Practice. We’ve had 16 comms practitioners sign up to the community since we launched it back in May.