The Primary Care Model for Wales describes how primary care will be reshaped to support the principles of A Healthier Wales: a Long Term Plan for Health and Social Care.

At a high level, this new model aims to:

  • distribute demand more evenly across a wider range of providers and healthcare professionals in the local community
  • have services planned, developed and improved at a cluster (local group of healthcare providers) level
  • emphasise place-based care and support, closer to home
  • give citizens a proactive role to play in their own health in terms of prevention, self-care and self-direction, as well as the design of local services
  • use data, digital and technology to support this change

There is a gap between this vision and how it can be achieved in practice by those providing primary care services. The Strategic Programme for Primary Care is working to address this gap.