When to use a heuristics evaluation
This can be useful to learn about well-known issues, for example:
- content issues (use of “click here” and “read more”)
- accessibility problems (such as checking for colour contrast) using a tool that automatically picks up issues for devices or browsers
Only use this type of testing if you have the right experts to guide and complete testing
Be mindful that this testing is never as good as testing with real people.
Check-box testing using heuristics only gives you some feedback on the interface and content. It will not give you insight into the overall user experience.
Learn more about heuristics evaluations
- Heuristic Evaluation by the Interaction Design Foundation
- How to Conduct a Heuristic Evaluation by the Nielsen Norman Group
- 10 Usability Heuristics for User Interface Design by Nielsen Norman Group
- Your Step-by-Step Guide to Heuristic Evaluation in UX Design by Career Foundry
- Heuristic Evaluation on Wikipedia