1. Focus on the current and future wellbeing of people in Wales

Service teams should be driven by outcomes that benefit the people of Wales, not by lists of technical requirements. You should consider future generations and think about the social, economic, environmental and cultural wellbeing of Wales. Services should contribute to the 7 wellbeing goals of Wales. 

Why this is important 

The Well-being of Future Generations Act requires a new way of thinking about how public services are delivered. Public bodies must work to improve the wellbeing of the people of Wales and in line with Welsh Government priorities. 

How to get started 

Use the Well-being of Future Generations Commissioner’s resources to understand the broader impact of your service. The Framework for Future Generations gives questions to consider when designing a new service or planning a service change.

2. Design services in Welsh and English

Service teams should be driven by outcomes that benefit the people of Wales, not by lists of technical requirements. 

You should consider future generations and think about the social, economic, environmental and cultural wellbeing of Wales. Services should contribute to the 7 wellbeing goals of Wales. 

Why this is important 

The Well-being of Future Generations Act requires a new way of thinking about how public services are delivered. Public bodies must work to improve the wellbeing of the people of Wales and in line with Welsh Government priorities. 

How to get started 

Use the Well-being of Future Generations Commissioner’s resources to understand the broader impact of your service. The Framework for Future Generations gives questions to consider when designing a new service or planning a service change.

3. Understand users and their needs

Service teams should be driven by outcomes that benefit the people of Wales, not by lists of technical requirements. 

You should consider future generations and think about the social, economic, environmental and cultural wellbeing of Wales. Services should contribute to the 7 wellbeing goals of Wales. 

Why this is important 

The Well-being of Future Generations Act requires a new way of thinking about how public services are delivered. Public bodies must work to improve the wellbeing of the people of Wales and in line with Welsh Government priorities. 

How to get started 

Use the Well-being of Future Generations Commissioner’s resources to understand the broader impact of your service. The Framework for Future Generations gives questions to consider when designing a new service or planning a service change.

4. Provide a joined up experience

Service teams should be driven by outcomes that benefit the people of Wales, not by lists of technical requirements. 

You should consider future generations and think about the social, economic, environmental and cultural wellbeing of Wales. Services should contribute to the 7 wellbeing goals of Wales. 

Why this is important 

The Well-being of Future Generations Act requires a new way of thinking about how public services are delivered. Public bodies must work to improve the wellbeing of the people of Wales and in line with Welsh Government priorities. 

How to get started 

Use the Well-being of Future Generations Commissioner’s resources to understand the broader impact of your service. The Framework for Future Generations gives questions to consider when designing a new service or planning a service change.