All projects

Finding out how using digital technology within the public sector can help Wales to reach its net zero carbon emissions targets.

We worked with Digital Health and Care Wales to understand the needs and views of those directly involved in prescribing, dispensing, administering, managing and receiving medicines in primary care settings - including GP practices and local pharmacies.

Discovering the needs of those directly involved in prescribing, dispensing, administering, managing and receiving medicines in hospitals, so that hospitals can adopt electronic prescribing systems.

Dysgu trwy greu (Learn by making) ran short experiments to explore how people learn by making things and gives people the freedom to think differently.

Using user-centred principles to understand and design the grant application process with both users and Sport Wales in mind.

We worked with the Welsh Government’s Remote Working Team to understand how users would like to use remote working hubs.

We worked with Natural Resources Wales to test a better way for businesses and farmers to use the hazardous waste return process and waste exemptions service.

We interviewed patients, GPs and other health staff to understand their experiences of primary care and attitudes towards technology.

Mapping out the digital inclusion activities that happen across Wales.

This project helped us to understand what support organisations needed to adopt and embed the Digital Service Standards for Wales, as well as the broader challenges to give us a fuller picture of where our support could really help.